Public brand operated by Nasir Khan, a sole proprietor.
Correspondence address:
S-04, Regus, PPR Mall 5th Floor, Urban Estate Phase II, Mithapur Road, Jalandhar, Punjab 144001, Indiasupport@digicraftstudio.inhttps://digicraftstudio.in
01Digital services
Digi Craft Studio provides design, development and related digital services. No physical goods, shipping checkout or dispatch service is offered through this website.
A product showcase does not itself provide software access or create a subscription. Any live product access requires separately verified status, terms, privacy requirements and safeguards.
02Project start and schedule
A project begins when the start conditions in the accepted proposal or agreement are satisfied. Depending on the project, these may include written acceptance, an agreed advance payment, content, access credentials, approvals, specifications or other required materials. Payment alone does not establish the start date while another agreed condition remains outstanding.
Schedules and milestone dates are estimates unless expressly identified as binding. A target launch or delivery date should be confirmed only after scope, dependencies, approvals and required materials are sufficiently understood. Digi Craft Studio will make reasonable efforts to meet agreed schedules and communicate material known delays.
03Client dependencies and changes
The client is responsible for providing accurate agreed content, access, approvals, decisions and dependencies on time. Delayed, incomplete or materially changed dependencies may reasonably affect the schedule. Relevant changes to milestones, fees or requirements should be documented in writing.
After substantial client inactivity, work may be rescheduled according to current availability. No reactivation fee applies unless disclosed and agreed in writing. Changes to scope, priorities, approvals or timing require written review where they affect deliverables, fees or delivery dates.
04Reviews, corrections and acceptance
The accepted agreement should identify review stages, acceptance criteria, included correction rounds and any response period. Digi Craft Studio will address material non-conformities reported during the agreed review process.
Silence does not create automatic acceptance unless a clear and reasonable procedure was expressly agreed in writing for the individual project. Requests outside the accepted scope or included correction rounds may require written change approval.
05Handover and intellectual property
Handover may include deployed pages, design files, documentation or repository access only where identified in the agreement. Subject to full payment, the client receives the ownership or licence rights expressly stated for final deliverables.
Digi Craft Studio background materials and reusable components, and all third-party or open-source materials, remain subject to the rights and licences described in the Terms & Conditions and project agreement.
06Hosting, maintenance and support
Ongoing support, monitoring, hosting administration, maintenance, updates, backups and incident response are included only where stated in the accepted proposal or support plan. That document must identify the service period, coverage, availability, charges, response targets, client responsibilities, exclusions and escalation route.
Any post-launch correction period must be stated in writing. Security updates, third-party failures, new features, content changes and work caused by unauthorized modifications are not automatically included unless expressly agreed.
07Third-party interruptions and non-delivery
Hosting providers, registries, software vendors, payment providers and communication services may experience interruptions outside Digi Craft Studio’s reasonable control. Digi Craft Studio will communicate known material impacts and provide practical mitigation where included in scope. A third-party issue does not excuse a failure caused by Digi Craft Studio’s own work, choices or lack of reasonable care.
Material delay, incomplete delivery and non-delivery remain subject to the accepted agreement, applicable law and the remedies in the Cancellation & Refunds Policy.
Contact the studio
For policy questions, privacy requests, corrections or complaints, email support@digicraftstudio.in or use the website enquiry form.